What you get from this program
Students will be directed through the IT Support Professional Certification course which was developed by Google for any company’s IT support. This course includes innovative curriculum designed to prepare you for an entry-level role in IT support as well as a starting point for additional technical skills training. Through a mix of video lectures, quizzes, and hand-on labs and widgets, the program will introduce you to troubleshooting and customer service, networking, operating systems, system administration and security. Life skills and job readiness training are also provided during this training course.
As JobTrain closed in-person classes to prevent the spread of COVID-19, it has rapidly adapted its curriculum for remote learning. Our students and educators have adopted Zoom as part of the new “normal” in academic life, and you can rest assure, it’s completely possible to create thriving virtual learning environments.
- JobTrain Certificate of Achievement
- Google IT Support Professional Certification (must complete all modules)
- IT Support Technician
- Help Desk Specialist
- IT Desktop Support Tech
- Foundation for additional Certifications (NETWORK, Security, etc)