HCLTech
- Job Title: Associate
Qualifications
- Provide support for on call escalations orL3 level support and doing incident and problem management
- Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviews or participation in hiring drives
- Adhere to quality standards, regulatory requirements and company policies
- Ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases
- Participate or contribute on EN business in creation of proposals to drive Service improvement plans
Carta
- Job Title: Associate Fund Controller
Qualifications
- You have strong critical thinking and problem solving skills, and accurately judge when to make decisions versus escalate them
- You’re interested in providing best-in-class-service
- You communicate information in a timely, appropriate manner to all relevant stakeholders and are able to multitask to meet multiple deadlines
- You have an understanding of Venture Capital, Private Equity, Hedge Funds, Fund Administration
- You have experience interpreting and understanding Limited Partnership Agreements