Website HMB Optometry Family Eye Care
Job Description
HMB Optometry Family Eye Care is a private practice located in Half Moon Bay, CA. We are dedicated to providing patients with exceptional care and personalized service in a welcoming and comfortable environment. Our team of optometrists uses the latest technology to diagnose and treat a wide range of eye conditions, including dry eye and myopia management, and offers a full range of eyewear products to complement individual styles and needs.
Role Description
This position is available as both full-time and part-time. Both roles require the candidate to work on-site at HMB Optometry Family Eye Care in Half Moon Bay, CA. As the Administrative Assistant/Optician, you will be one of the main faces representing HMB Optometry and a key communicator between the clinical and optical departments. You will be responsible for performing a variety of administrative, optician, and clerical tasks. The ideal candidate must be enthusiastic, warm, outgoing, highly organized, self-motivated, detail-oriented, possess excellent communication skills, and be willing to learn on the job. Experience as an optician is welcomed but not required. We are willing to train the right candidate who is excited to learn a new trade or expand their existing optical skills in our office. There are many opportunities for growth within this position.
Both positions are available for Bay Area applicants only. Please do NOT apply if you live outside the Bay Area.
Qualifications
A high school diploma or equivalent is required. A Bachelor’s degree is preferred.
1-5 years of experience in an administrative, optician, or clerical role in a medical office is preferred.
Optician experience is a plus, but not required. We are willing to train the right candidate.
MUST be able to work Tuesday evenings until 7:30 pm and a minimum of two Saturdays a month that match the doctor’s schedule, in addition to normal office hours. Please do NOT apply if you cannot fulfill these two requirements.
Retail sales and marketing experience is preferred.
Spanish-speaking is preferred.
Friendly, customer service-oriented attitude.
Excellent written and verbal communication skills.
Proficient in Google Sheets and Docs.
Strong organizational and time-management skills, with the ability to multitask and prioritize tasks effectively.
Ability to remain calm, collected, and patient in a fast-paced, high-pressure environment.
Ability to maintain confidentiality and handle sensitive information at all times.
Must be a self-starter and team player. Must be able to rely on resources to find the best solutions and answers, while also being willing to ask for help when needed.
Show initiative to perform daily tasks and prioritize what is best for patient care and the well-being of the office.
Strong ability to provide suggestions for optimized workflow in the office.
Experience in a healthcare setting is a plus.
Local, coastal applicants are strongly preferred.
Duties
Answer and return patient and vendor calls.
Schedule appointments.
Greet patients.
Maintain patient records.
Perform prescreen testing for doctors.
Support patients in frame and lens selection.
Become an expert in lenses, coatings, and optical add-ons.
Become an expert in fitting frames to each patient.
Become an expert in vision insurance verification and billing.
Verify lab invoices, lens prescriptions, and order details before dispensing to patients.
Develop a knowledge base and educate patients on topics such as Dry Eye and Myopia Management, using training materials and resources.
Train new contact lens wearers.
Perform data entry.
Maintain a clean office and exam rooms.
Maintain the inventory of office and doctor’s supplies.
Perform additional technical tasks as needed to support the clinic.
Rate of Pay
Rate of pay will be determined by experience: $18 – $28 per hour.
Additional compensation: paid sick time and vision care. Health benefits and PTO are available for full-time employees only
To apply for this job email your details to neda@hmboptometry.com