Data Center Operations Technician

What You’ll Do

• Unpack servers and parts
• Rack and stack equipment
• Install and/or replace system components
• Read elevation plans and implement assembly and installations accordingly and exactly
• Pay attention to neatness and organization in all aspects of the job (racks, cables, etc.)
• Install and maintain various networking technologies and fabrics
• Troubleshoot and work with subject matter experts to resolve problems
• Package servers for shipment
• Daily housekeeping of packaging materials
• Coordinate with logistics team for shipping and receiving assembled servers
• Complete assigned tickets to uphold tight SLA’s and respond to requests in a timely manner
• Assist with projects (new capacity as well as retrofits) and repairs throughout the data center
• Demonstrate personal leadership, identifying and helping to create documentation for the data center knowledge base
• Assist with process improvements and best practices in data center operations and expansions
• Participate in on-call rotation as needed in Santa Clara, CA or additional off-site locations
• Other data center operations technician role assignments as required

Required

What We’re Looking For

• 0-1+ years experience
• High School Diploma; Associates Degree preferred
• Able to perform all essential job functions, including walking, standing, bending, stooping, climbing, lifting and manual dexterity, with or without reasonable accommodation
• Able to lift equipment and items up to 50 pounds
• Able to operate lifting equipment for heavier items following training on the equipment
• Able to work days/nights/weekends/holidays, if needed and/or required
• This role will be required to be on-site at our data center locations in and around Santa Clara, CA. This role may require travel to additional data center site expansions.
• Strong communication and organizational skills as well as a high attention to detail.
• Ability to work in a fast-paced environment where adaptability and flexibility will be key to your success.