Medical Assistant

Position Overview

We are seeking an experienced, self-driven, and dependable Medical Assistant to join our practice and learn directly from both providers. The ideal candidate works well independently, communicates clearly, and thrives in a busy environment with frequent interruptions. More than a job, this is an opportunity to grow: you will train side by side with two seasoned physicians in a supportive, teaching-focused practice that invests in your development. EPIC experience is required.

What Makes You a Great Candidate

Clinical skill matters, but the people who thrive in our practice bring drive, warmth, and genuine interest in their patients and their own growth. You may be a great fit if you are:

• Driven and ambitious, with a desire to grow and advance your career
• A self-starter who takes initiative and anticipates needs before being asked
• Highly detail-oriented and accurate
• Have strong written and verbal communication skills
• A careful listener who follows instructions closely and accurately
• Interested in professional growth, learning, and expanding your clinical skills
• Gifted with people skills – warm, personable, and attentive in every patient interaction
• Able to make patients feel cared for in a concierge setting where patients expect excellent service, immediate attention, and responsiveness
• Fluent in EPIC

Roles and Responsibilities

Patient care

• Room patients and take vital signs (blood pressure, weight, pulse, respirations)
• Review medication lists with patients
• Perform EKGs
• Apply Holter monitors and educate patients on their use
• Prepare and clean exam rooms before and after each patient; ensure all rooms are empty and cleaned before leaving for the day

Front- and back-office support (via EPIC)

• Check patients in and out
• Obtain and verify insurance information
• Schedule follow-up appointments as needed
• Facilitate orders and prescriptions
• Document all tasks and patient information promptly and accurately

Coordination and administrative

• Answer phones and return patient messages and emails
• Process authorizations through insurance portals
• Follow up with patients on the status of diagnostic and medication authorizations
• Contact referring medical offices and pharmacies as needed
• Fax, scan, and prep charts for the next day
• Keep exam rooms, storage, and supply/referral folders stocked and orderly; notify the manager when supplies run low
• On days when the providers are out of the office, use the time to catch up on authorizations, refills, stocking, and respond to messages and emails.

Overall, the Medical Assistant provides clinical and clerical support to the providers and care team, helping ensure smooth patient flow and supporting the delivery of high-quality care. All duties are performed under the direction of a clinician.

Qualifications

Education

• High school diploma or GED or more
• Completion of a Medical Assistant program consistent with California Medical Board requirements (diploma must be presented within 90 days)
• CPR certification

Certification & licensure

• Medical Assistant certification preferred but not required
• BLS – Basic Life Support (Healthcare Provider)
• EPIC experience is a must

Experience

• At least 1 year of recent, relevant experience