Mann Consulting
Who are YOU?
- Eager to learn many new skills
- Willingness to receive considerable critical & constructive feedback on process
- Obtain good risk management and communication skills
- Previous tech support experience required
- Interest in automation and designing better processes
- Passionate about providing a superb and memorable customer experience, even for the most mundane of requests
What will you DO?
- Conduct client consulting services, including phone support, limited on-site client work, research, estimates and proposals
- Input requests daily for completed and future client work
- Support Mann’s network and cloud vendors as needed
- Share & train on new technologies and best practices. Work with consultants to propose the best solutions for our broad client base
- Continually surprise & delight clients and coworkers with your contributions
- Significant on-boarding and off-boarding processes and automation. Mostly remote work for clients at Mann office
- Participate in meetings with staff, clients, and prospects
- Develop and significantly improve skills in major Mac and PC, Internet, networking, and general office applications
- Limited travel outside the area may be required. For meetings in the Bay Area, access to an automobile is essential. Business travel will be reimbursed according to standard practices
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