Flytech Technology
Job Description
As a Service/Support Technician, you’ll play a crucial role in providing specialized technical support services. Collaborate closely with customers and internal teams to diagnose, troubleshoot, and resolve complex issues.
Highly welcome freshman or zero experience junior to join us at Flytech Technology and help us shape the future of the hardware solutions industry. We offer comprehensive training to help you develop into a skilled professional technician, opening doors to various career paths, including the potential to advance into roles such as Project Manager. Apply today to explore your possibilities!
What You’ll Accomplish?
● Work with technical team to ensure customer satisfaction through efficient and timely maintenance, repair, and installation of Flytech Technology products
● Provide technical support to customers and train them on the use and service of Flytech products.
● Analyze service reports and work with R&D team to identify recurring issues in order to develop solutions to improve product performance.
● Maintain accurate records of all services provided and parts used, and regularly update the inventory system.
● Internal IT responsibilities
● Responsible for testing new products and providing feedback to the PM/R&D team.
● May need to travel to customer sites to provide onsite equipment maintenance and repair.
● (Organize) logistic and warehousing.
What Are We Looking For?
● Experience with PC and OS troubleshooting, repair and support
● Strong problem-solving skills
● Warehouse management
● Customer service orientation
● Team collaboration
● Effective communication
● Attention to detail
To apply for this job please visit www.glassdoor.com.