- Job Title: Assistant Manager
Description: You are responsible for ensuring your people are properly trained, and prepared to focus on their jobs. You will implement and administer Amazon policies – including attendance tracking – fairly and consistently. This means motivating, coaching, reporting, and providing feedback on associates’ performance – including productivity, quality, and safety – as a means for achieving or exceeding Amazon expectations. The Assistant Manager will address performance issues for fulfillment center associates and partner with site leadership on developmental actions to drive improvements.
- Job Title: Customer Service Associate
Shift: Evening (4:00 PM – 12:30 AM)
UPS is hiring individuals to work as Customer Counter Associates. This work involves contact with customers who are shipping packages. You will check shipping addresses, perform packaging quality inspections and complete sales transactions. Some computer work is also required, including package tracking, package processing and daily records accounting.
This is a physical, sometimes fast-paced position that involves lifting, lowering and sliding packages that typically weigh 25 – 35 lbs. and may weigh up to 70 lbs. Part-time employees usually work four to five hours each weekday (Monday through Friday) and typically do not work on weekends or selected holidays. Shift schedules vary between the hours of 8:00 a.m. and 8:00 p.m.
- Job Title: Client Account Officer
Qualifications include 3-5 years of experience; Licensing (Series 7, 63 and 65 or 66) beneficial but not required; Self-motivated, proactive, and eager to improve existing processes; Extremely detail oriented; Excellent team player; Strong ability to multi-task, prioritize, and work well under pressure; Strong verbal and written communication skills; Demonstrated interesting the fields of operations and compliance
- Job Title: Manager, Customer Success
Description: As Manager, Customer Success, you will be responsible for a team of CSMs who engage accounts through the full customer lifecycle. You and your team are trusted advisors that help customers adopt and leverage the Appen Data Annotation Platform (ADAP) to meet and exceed their desired goals, objectives and outcomes. In addition, you will be responsible for building customer success strategies for adoption, helping your team develop renewal strategies, help find expansions or create opportunities for future growth and partner with sales to execute on all customer needs. You will also help contribute to the development and launch of ongoing management to our customer success methodology, playbooks, onboarding, and Customer Success training management.