US Judicial Branch
- Job Title: Assistant Calendar Clerk
Qualifications for CL 23: Two years of progressively responsible legal or federal work experience in the above representative duties and: General knowledge of court procedures, practices, and the Ninth Circuit; proficiency with email, window applications and Adobe Acrobat; ability to work independently or in a team environment; demonstrated, proactive, problem-solving approach; excellent communication and interpersonal skills; strong customer service ethic; and ability to understand and apply established rules and procedures.
- Job Title: Learning Coordinator – Onboarding
- You’re an owner – a productivity expert, driven, focused, and able to work independently as well as in a team environment
Superior customer service orientation with strong follow-up skills (verbal and written).
Detail-oriented, with strong organizational, and time management skills.
Demonstrated ability to assess data, identify actionable insights, and present findings.
Familiarity with virtual training and meeting tools and an aptitude in working with new technology or systems.
Experience collaborating effectively with a team and other internal and external stakeholders.
Ability to create and iterate quickly and continuously improve (both the customer experience as well as tools/processes).
City and County of San Francisco
- Job Title: Customer Service Agent, 311
Description: Under general supervision from a Customer Service Agent Supervisor, the Customer Service Agents receive and process telephone calls from the general public requesting government services and information in a professional and courteous manner. Essential functions include: receiving calls, identifying the type of service being requested by listening, asking relevant questions, evaluating information obtained; entering call information into a computer terminal; and referring callers to appropriate and available City services.